Cabin Crew United have released a Ryanair Crew Charter

4 July 2018, Dublin

Ryanair Crew Charter

We the crew, currently across 86 bases in 21 countries, who operate Ryanair flights and carried 130 million passengers across the network last year demand-

For Cabin crew

On economic conditions

  • A fair living wage that reflects the work we do
  • Seniority pay
  • Compensation for disruptive schedules and last minute duty changes
  • End all the extra costs that we incur on our job- like water, food, uniforms, calling crew control
  • Parity in living standards across bases
  • Unpaid leave
  • A fair, universal pension scheme

On safety and rostering

  • Training on FTLs
  • Stability on rosters
  • Predictable working hours
  • Preserving minimum rest periods in line with EASA regulation

On a fair and supportive work culture

  • Fair system for base transfers, promotion and disciplinaries- it should not be based on sales
  • Advance warning on changes in operations like base closure
  • Easier access to crew control
  • Prioritise seniority and safety
  • Not being forced to open an Irish bank account

On agency employment

  • Equity in standards across employers
  • Fixed period for agency employment
  • Towards the abolition of agency employment

On national contracts

  • Employment contracts of all crew must explicitly recognise that national law and jurisdiction In the country of the home base applies
  • The employment contract must be available in the language crew requires

On sickness

  • Sick pay
  • No pay deduction
  • Easier process for reporting sick (translation, calling crew control, report at base, fax)
  • Privacy around illness

On sales

  • End the pressure
  • No individual sales commission- crew should not compete with each other
  • Sales commission divided by four cabin crew
  • Should not be the basis for promotions/ transfers/ disciplinaries

For ground staff

  • A fair living wage that reflects the work we do
  • Better working conditions at least in line with the average of the ground handling sector
  • Reduction in the yearly hours of work
  • Develop and implement a health and safety policy with consultation from our trade union
  • Transfers on to permanent contracts